The Creamos Edge
Creamos, a Salesforce.com's implementation partner, helps businesses deploy and embrace the sales and service modules of Salesforce.com, which directly result in significant increase in sales and quality of customer experience.
Sales Cloud product line is sales oriented and features include Chatter, Accounts and Contacts, Mobile, Marketing and Leads, Data.com, Opportunities and Quotes, Approvals and Workflow, Files and Libraries, Email and Calendaring, Analytics and Forecasting, Partners and AppExchange. Creamos helps you integrate these features into your business, giving your sales representatives, managers and executives everything they need to close more deals and faster. Real time visibility into sales and a new way of connecting with customers on social media sets you to succeed.
Service Cloud is focused on helping you provide customer service that delightfully surprises your customers by leveraging the power of social media. Customers can receive faster and finer responses. Features include Salesforce Chatter, Contact Center, Customer Portal, Social Media, Knowledge, Analytics, Email, Live Agent, Social Communities, Search, Partner Service, Mobile, Approvals & Workflow, AppExchange and Contracts & Entitlements. Creamos expertise in integrating these features to your business model simply transforms your customer service.
Radian6 social media monitoring and engagement platform from Salesforce.com helps you powerfully differentiate your brand on the social web. With millions of social media communication floating around, the application helps you to listen to and engage real-time with your customers, shape your brand, build a social database and generate leads, and ultimately deliver exceptional service.
Chatter is a popular social media deployment within companies, helping employees network, and collaborate across geographies, teams and hierarchies.
Force.com, Heroku, Database.com and Siteforce are modules which together can get you on your way to becoming a successful social enterprise. This platform lets you engage with employees and customers in real-time and in interactive, innovative ways.
Creamos Salesforce certified consultants are trained in Salesforce CRM configuration and management, and solutions design. They methodically gather the requirements needed to design and implement the most suitable cloud solutions for our clients. Our consultants have extensive experience in both the Salesforce.com's flagship CRM product as well as their Social Enterprise solutions. The division's focus is to give you the best solutions that optimize your sales, increase your call center and customer care effectiveness, and make a difference to your customers experience.